Billing & Payments
Manage your wallet, invoices, payment methods, and GST compliance on HostUp Cloud.
Billing & Payments
The HUC Billing portal at billing.hostupcloud.com is your central hub for managing invoices, wallet balance, payments, and financial records. You're signed in automatically via SSO.
Dashboard
Your billing dashboard shows:
- Wallet Balance — available funds with autopay status
- Pending Payments — unpaid and overdue invoices
- Total Paid — lifetime payment total
- Active Quotes — proposals awaiting your response
- Next Due Invoice — upcoming payment with urgency indicator
- 6-Month Money Flow Chart — visual credit vs debit trend
- Recent Activity — latest invoices, transactions, quotes, and payments
Wallet
Your HUC Wallet is a pre-funded balance you can use to pay invoices instantly.
Adding Funds
- Go to Add Funds from the sidebar or dashboard.
- Enter the amount you want to add.
- Select a billing contact (required for GST calculation).
- Choose a payment gateway:
| Gateway | Currencies | Methods |
|---|---|---|
| PhonePe | INR | UPI, cards |
| PayU | INR | Cards, net banking, UPI |
| Cashfree | INR | Cards, UPI, net banking |
| Paytm | INR | Wallet, UPI, cards |
| Stripe | Multi-currency | International cards |
| PayPal | Multi-currency | PayPal balance, cards |
- Complete payment on the gateway page.
- Funds are credited to your wallet automatically.
If your wallet currency differs from the gateway currency (e.g., USD wallet paying via INR gateway), the amount is automatically converted at the current exchange rate.
Autopay
Enable autopay from the Credits page to automatically pay invoices from your wallet:
- Wallet Balance — pay directly from wallet
- UPI AutoPay — recurring UPI mandate
- Wallet then UPI — tries wallet first, falls back to UPI
- Set a maximum per invoice limit (optional)
Low Balance Alerts
Configure email alerts when your wallet drops below a threshold amount from the Credits page.
Invoices
Viewing Invoices
Go to Invoices from the sidebar to see all your invoices with:
- Search by invoice number or title
- Filter by status: Draft, Pending, Paid, Overdue, Cancelled, Refunded
- Filter by date range and amount range
- Sort by date, amount, or status
- Download as PDF or print
Paying an Invoice
- Open the invoice from the list.
- Select a billing contact in the sidebar (required).
- Optionally enter a promo code for a discount.
- Choose your payment method:
- Pay from Wallet — instant deduction
- Payment Gateway — redirect to PhonePe, PayU, Cashfree, Stripe, etc.
- Bank Transfer — manual payment with proof upload
- Complete the payment.
You must have at least one billing contact to pay an invoice. If none exist, you'll see a prompt to add one at auth.hostupcloud.com/contacts.
Bank Transfer
For manual bank transfers:
- Select Bank Transfer as your payment method.
- Note the reference number and bank details provided.
- Transfer the exact amount using NEFT/RTGS/IMPS or wire transfer.
- Upload your payment proof (PDF, JPG, or PNG, max 5MB).
- Processing takes 1–3 business days after proof submission.
GST & Tax
Automatic GST Calculation
For Indian customers, GST is automatically calculated at 18%:
| Scenario | Tax Type |
|---|---|
| Same state as HUC | CGST 9% + SGST 9% |
| Different state | IGST 18% |
GST is calculated based on your billing contact's state. Make sure your contact has a valid Indian address with state selected.
Tax Invoices
When an invoice is paid, a tax invoice number is assigned automatically. View and download tax invoices from the invoice detail page.
GST Vouchers
Go to GST Vouchers from the sidebar to view:
- Receipt Vouchers — for payments received
- Refund Vouchers — for refunds issued
- Each voucher shows full tax breakdown (CGST/SGST/IGST), supplier GSTIN, customer GSTIN, place of supply, and SAC code.
Quotations
View proposals and estimates sent to you:
- See all quotes with status: Pending, Accepted, Rejected, Expired
- Accept a quote to convert it into an invoice
- Reject or let it expire
- Download quotes as PDF
Credit Notes
Track refund credits issued to your account:
- Issued — pending application to wallet
- Applied — already credited to your wallet
- Void — cancelled credit notes
Transaction History
Go to History from the sidebar for a unified view of all financial activity:
- Wallet transactions (credits and debits)
- Invoice payments
- Gateway payments
- Bank transfers
- Credit notes
- Filter by date range, type (Money In, Money Out, Invoices)
- Export as CSV
Receipts
Click any transaction to view a detailed receipt with:
- Organization header and GSTIN
- Transaction details (type, category, description)
- Amount with balance before/after
- Exchange rate (if currency conversion applied)
- Print or download as PDF
Invoice Display Settings
Control what personal information appears on your invoices from Invoice Settings:
- Toggle visibility for: Name, Organization, Address, Country Flag, Tax ID, Email, Phone
- Live preview shows how your invoice will look
Notification Preferences
From Settings > Notifications, toggle email notifications for:
- Invoice Created
- Payment Received
- Invoice Overdue
- Dunning Reminders
- Credit Note Issued
- Low Balance Alert
- Recurring Profile Updates